Hugh Wilson
- Auteur
Hugh Wilson is Professor of Strategic Marketing at Cranfield School of Management. Hugh has a mathematics degree from Oxford University, a postgraduate computer science degree from Cambridge University, and a prize-winning PhD in marketing strategy from Cranfield. Prior to joining Cranfield in 2004, he had 20 years' experience with IBM, Logica CMG, Xerox and others in consulting, product management and marketing strategy.
Hugh consults to a number of world-class companies on marketing strategy, customer centricity and sustainability marketing, as well as teaching on these topics.
Hugh consults to a number of world-class companies on marketing strategy, customer centricity and sustainability marketing, as well as teaching on these topics.
Hugh Wilson is Professor of Strategic Marketing at Cranfield School of Management. Hugh has a mathematics degree from Oxford University, a postgraduate computer science degree from Cambridge University, and a prize-winning PhD in marketing strategy from Cranfield. Prior to joining Cranfield in 2004, he had 20 years' experience with IBM, Logica CMG, Xerox and others in consulting, product management and marketing strategy.
Hugh consults to a number of world-class companies on marketing strategy, customer centricity and sustainability marketing, as well as teaching on these topics. He is joint Director of the Cranfield Customer Management Forum, a syndicate of leading firms such as Royal Bank of Scotland, Deutsche Telecom and BP exploring best practice in customer relationship development. He is a frequent keynote speaker for industry conferences. Hugh's research interests include customer experience management, omnichannel management, and value propositions. His numerous journal articles range from Journal of Marketing to Harvard Business Review.
Hugh is listed in the Chartered Institute of Marketing's 'Guru Gallery' of 'the 50 leading marketing thinkers alive in the world today'. He has been honoured by the UK's Secretary of State for Industry and Tim Berners-Lee as one of the hundred individuals who have had most influence over the development of e-commerce.
Hugh consults to a number of world-class companies on marketing strategy, customer centricity and sustainability marketing, as well as teaching on these topics. He is joint Director of the Cranfield Customer Management Forum, a syndicate of leading firms such as Royal Bank of Scotland, Deutsche Telecom and BP exploring best practice in customer relationship development. He is a frequent keynote speaker for industry conferences. Hugh's research interests include customer experience management, omnichannel management, and value propositions. His numerous journal articles range from Journal of Marketing to Harvard Business Review.
Hugh is listed in the Chartered Institute of Marketing's 'Guru Gallery' of 'the 50 leading marketing thinkers alive in the world today'. He has been honoured by the UK's Secretary of State for Industry and Tim Berners-Lee as one of the hundred individuals who have had most influence over the development of e-commerce.
Boeken van Hugh Wilson
Malcolm McDonald
Hugh Wilson
Dave Chaffey
Marketing Plans: Profitable Strategies in the Digital Age
In the newly revised ninth edition of Marketing Plans, a team of renowned marketing strategists and professors delivers a fully updated version of the gold standard in marketing planning textbooks.
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Hugh Wilson
Rod Street
Lindsay Bruce
The Multichannel Challenge
In dit boek zijn de ervaringen opgetekend van belangrijke bedrijven als IBM, First Direct, Taylor Woodrow en BT. Hun lessen zijn duidelijk: wees multi, niet multiple, kanalen als wapens, denk in combinaties, ontwerp vanaf de top, maar bedenk dat mensen het uitvoeren.
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