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Business Data Communications

Infrastructure, Networking and Security

E-book Engels 2012 9780133061987
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This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book.

For Business Data Communications, Data Communications, and introductory Networking for Business courses. The content is also appropriate for the Introduction to Networking course in a MBA program.

Business Data Communications: Infrastructure, Networking and Security covers the fundamentals of data communications, networking, distributed applications, and network management and security. These concepts are presented in a way that relates specifically to the business environment and the concerns of business management and staff. While making liberal use of real-world case studies and charts and graphs to provide a business perspective, the book also provides the student with a solid grasp of the technical foundation of business data communications.

The diverse set of projects and student exercises enables the instructor to use the book as a component in a rich and varied learning experience and to tailor a course plan to meet the specific needs of the instructor and students.

The Seventh edition features a new co-author, Dr. Thomas L. Case, Professor and Chair of the Department of Information Systems at Georgia Southern University. New coverage of security-related issues is included in relevant places throughout the book to meet the needs of the IT/IS schools using this book and the growing emphasis on network security. Additionally, the Seventh edition now aligns with the ACM/AIS IS 2010 curriculum model.


Uitgever:Pearson Education


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<h2>Table of Contents</h2> <div class="c-section-headers-non-traditional-number-list_container"> <ul> <li><strong>Chapter 0 Reader's and Instructor's Guide</strong> <ul> <li>0.1 Outline of This Book</li> <li>0.2 Topic Ordering</li> <li>0.3 Internet and Web Resources</li> <li>0.4 Useful Publications</li> </ul> </li> <li><strong>Chapter 1 Introduction</strong> <ul> <li>1.1 Information and Communication</li> <li>1.2 Data Communications and Networking for Today's Enterprise</li> <li>1.3 Convergence and Unified Communications</li> <li>1.4 The Nature of Business Information Requirements</li> <li>1.5 The Transmission of Information</li> <li>1.6 Distributed Data Processing</li> <li>1.7 The Internet and Distributed Applications</li> <li>1.8 Networks</li> <li>1.9 Management Issues</li> <li>1.10 Standards</li> <li>1.11 Key Terms, Review Questions, and Problems</li> <li>Appendix 1A Prefixes for Numerical Units</li> </ul></li> <li><strong>Case Study I Unified Communications at Boeing (ONLINE)</strong></li> </ul> <h3>PART ONE REQUIREMENTS</h3> <ul> <li><strong>Chapter 2 Business Information</strong> <ul> <li>2.1 Audio</li> <li>2.2 Data</li> <li>2.3 Image</li> <li>2.4 Video</li> <li>2.5 Performance Measures</li> <li>Application Note: File Sizes</li> <li>2.6 Summary</li> <li>2.7 Key Terms, Review Questions, and Problems</li> </ul></li> <li><strong>Case Study II CORE Credit Union (ONLINE)</strong></li> <li><strong>Chapter 3 Distributed Data Processing</strong> <ul> <li>3.1 Centralized Versus Distributed Processing</li> <li>3.2 Forms of Distributed Data Processing</li> <li>3.3 Distributed Data</li> <li>3.4 Networking Implications of DDP</li> <li>3.5 Big Data Infrastructure Considerations</li> <li>3.6 Summary</li> <li>3.7 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Case Study III Managing Massive Data Warehouses at MasterCard International (ONLINE)</strong></li> </ul> <h3>PART TWO DATA COMMUNICATIONS</h3> <ul> <li><strong>Chapter 4 Data Transmission</strong> <ul> <li>4.1 Signals for Conveying Information</li> <li>4.2 Transmission Impairments and Channel Capacity</li> <li>Application Note: Analog Signals</li> <li>4.3 Summary</li> <li>4.4 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Chapter 5 Data Communication Fundamentals</strong> <ul> <li>5.1 Analog and Digital Data Communications</li> <li>5.2 Data Encoding Techniques</li> <li>5.3 Asynchronous and Synchronous Transmission</li> <li>5.4 Error Detection</li> <li>Application Note: Devices, Encoding, Communication Parameters and Protocols</li> <li>5.5 Summary</li> <li>5.6 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Chapter 6 Data Link Control and Multiplexing</strong> <ul> <li>6.1 Flow Control and Error Control</li> <li>6.2 Motivation for Multiplexing</li> <li>6.3 Frequency-Division Multiplexing</li> <li>6.4 Synchronous Time-Division Multiplexing</li> <li>Application Note: Changing Communications</li> <li>6.5 Summary</li> <li>6.6 Key Terms, Review Questions, and Problems</li> <li>Appendix 6A High-Level Data Link Control Protocol</li> </ul> </li> <li><strong>Case Study IV Broadband Access: Global and Local Issues (ONLINE)</strong></li> </ul> <h3>PART THREE THE INTERNET AND DISTRIBUTED APPLICATIONS</h3> <ul> <li><strong>Chapter 7 The Internet</strong> <ul> <li>7.1 The Structure of the Internet</li> <li>7.2 Internet Domains</li> <li>Application Note: Fitting DNS into your organizational structure</li> <li>7.3 Dynamic Host Configuration Protocol</li> <li>7.4 Summary</li> <li>7.5 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Case Study V Net Neutrality (ONLINE)</strong></li> <li><strong>Chapter 8 TCP/IP</strong> <ul> <li>8.1 A Simple Protocol Architecture</li> <li>8.2 The TCP/IP Protocol Architecture</li> <li>8.3 Internetworking</li> <li>8.4 Virtual Private Networks and IP Security</li> <li>Application Note: Practical Guide to Networking</li> <li>8.5 Summary</li> <li>8.6 Key Terms, Review Questions, and Problems</li> <li>Appendix 8A TCP, UDP, and IP Details</li> <li>Appendix 8B The Trivial File Transfer Protocol</li> </ul> </li> <li><strong>Chapter 9 Client/Server, Intranet, and Cloud Computing</strong> <ul> <li>9.1 The Growth of Client/Server Computing</li> <li>9.2 Client/Server Applications</li> <li>9.3 Middleware</li> <li>9.4 Intranets</li> <li>9.5 Extranets</li> <li>9.6 Service-Oriented Architecture</li> <li>Application Note: To Be Fat or Thin–That is the Question</li> <li>9.7 Cloud Computing</li> <li>9.8 Summary</li> <li>9.9 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Case Study VI Shifting Sands: Chevron’s Migration to the Cloud</strong></li> <li><strong>Chapter 10 Internet-Based Applications</strong> <ul> <li>10.1 Electronic Mail</li> <li>10.2 Web Access and HTTP</li> <li>10.3 Web Security</li> <li>10.4 Multimedia Applications</li> <li>Application Note: To Serve or Not to Serve?</li> <li>10.5 Acceptable Use Policiess</li> <li>10.6 Summary</li> <li>10.7 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Case Study VII E-Business at Guardian Life (ONLINE)</strong></li> <li><strong>Chapter 11 Internet Operation</strong> <ul> <li>11.1 Internet Addressing</li> <li>11.2 Internet Routing Protocols</li> <li>11.3 Multicasting</li> <li>11.4 Quality of Service</li> <li>11.5 Differentiated Services</li> <li>11.6 Service Level Agreements</li> <li>11.7 IP Performance Metrics</li> <li>Application Note: Where Does My Network Address Come From?</li> <li>11.8 Summary</li> <li>11.9 Key Terms, Review Questions, and Problems</li> </ul> </li> </ul> <h3>PART FOUR LOCAL AREA NETWORKS</h3> <ul> <li><strong>Chapter 12 LAN Architecture and Infrastructure</strong> <ul> <li>12.1 Background</li> <li>12.2 LAN Configuration</li> <li>12.3 Guided Transmission Media</li> <li>12.4 LAN Protocol Architecture</li> <li>Application Note: Cabling Infrastructure</li> <li>12.5 Summary</li> <li>12.6 Key Terms, Review Questions, and Problems</li> <li>Appendix 12A Decibels and Signal Strength</li> </ul> </li> <li><strong>Case Study VIII Carlson Companies</strong></li> <li><strong>Chapter 13 Ethernet, Switches, and Virtual LANs</strong> <ul> <li>13.1 Traditional Ethernet</li> <li>13.2 Bridges, Hubs, and Switches</li> <li>13.3 High-Speed Ethernet</li> <li>Application Note: Networking with Ethernet</li> <li>13.4 Virtual LANs</li> <li>13.5 Power over Ethernet</li> <li>13.6 Summary</li> <li>13.7 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Chapter 14 Wireless LANs</strong> <ul> <li>14.1 Overview</li> <li>14.2 Wi-Fi Architecture and Services</li> <li>14.3 IEEE 802.11 MAC and Physical Layer Standards</li> <li>14.4 Gigibit WLANs</li> <li>14.5 IEEE 802.11 Security Considerations</li> <li>Application Note: Deploying WLANs</li> <li>14.6 Summary</li> <li>14.7 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Case Study IX St. Luke’s Health Care System: Using Mobility to Advance Health Care Delivery</strong></li> </ul> <h3>PART FIVE WIDE AREA NETWORKS</h3> <ul> <li><strong>Chapter 15 WAN Technology and Protocols</strong> <ul> <li>15.1 Switching Techniques</li> <li>15.2 Circuit-Switching Networks</li> <li>15.3 Packet-Switching Networks</li> <li>15.4 Traditional Wide Area Network Alternatives</li> <li>15.5 Voice over IP</li> <li>15.6 Presence</li> <li>15.7 Summary</li> <li>15.8 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Chapter 16 WAN Services</strong> <ul> <li>16.1 Wide Area Networking Alternatives</li> <li>16.2 Frame Relay</li> <li>16.3 Asynchronous Transfer Mode (ATM)</li> <li>Application Note: Off-site Connectivity Solutions</li> <li>16.4 Multiprotocol Label Switching (MPLS)</li> <li>16.5 Wide Area Ethernet</li> <li>16.6 Summary</li> <li>16.7 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Chapter 17 Wireless WANs</strong> <ul> <li>17.1 Cellular Wireless Networks</li> <li>17.2 Multiple Access</li> <li>17.3 Third-Generation Wireless Communication</li> <li>17.4 Fourth-Generation Wireless Communciation</li> <li>17.5 Satellite Communications</li> <li>Application Note: Laptops, Netbooks, PDAs, and Cell Phones</li> <li>17.6 Summary</li> <li>17.7 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Case Study X Choice Hotels</strong></li> </ul> <h3>PART SIX MANAGEMENT ISSUES</h3> <ul> <li><strong>Chapter 18 Computer and Network Security Threats</strong> <ul> <li>18.1 Computer Security Concepts</li> <li>18.2 Threats, Attacks, and Assets</li> <li>18.3 Intruders</li> <li>18.4 Malicious Software Overview</li> <li>18.5 Viruses, Worms, Bots, and Spam</li> <li>18.6 Keyloggers, Phishing, Spyware</li> <li>18.7 Computer Security Trends</li> <li>18.8 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Chapter 19 Computer and Network Security Techniques</strong> <ul> <li>19.1 Virtual Private Networks and IPsec</li> <li>19.2 SSL and TLS</li> <li>19.3 Wi-Fi Protected Access</li> <li>19.4 Intrusion Detection</li> <li>19.5 Firewalls</li> <li>19.6 Malware Defense</li> <li>Application Note: Security Layers</li> <li>19.7 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Case Study XI Cloud Computing (In)Security</strong></li> <li><strong>Chapter 20 Network Management (ONLINE)</strong></li> <li><strong>Chapter 21 Network Planning and Design (ONLINE)</strong></li> </ul> <h3>Appendix A Business Data Communications Projects</h3> <ul> <li>A.1 Animations and Animation Projects</li> <li>A.2 Practical Exercises</li> <li>A.3 Wireshark Projects</li> <li>A.4 Research Projects</li> <li>A.5 Security Case Studies</li> <li>A.6 Reading/Report Assignments</li> <li>A.7 Writing Assignments</li> </ul> <h4 class="h5">Glossary</h4> <h4 class="h5">References</h4> <h4 class="h5">Index</h4> <h3>ONLINE CHAPTERS AND APPENDICES[1]</h3> <ul> <li><strong>Chapter 20 Network Management (ONLINE)</strong> <ul> <li>20.1 Network Management Requirements</li> <li>20.2 Network Management Systems</li> <li>20.3 Simple Network Management Protocol (SNMP)</li> <li>Application Note: How Much Management?</li> <li>20.4 Key Terms, Review Questions, and Problems</li> </ul> </li> <li><strong>Chapter 21 Network Planning and Design (ONLINE)</strong> <ul> <li>21.1 The Project Environment–The Big Picture</li> <li>21.2 Planning</li> <li>21.3 Design Techniques</li> <li>21.4 Some Capacity Planning and Network Design Tools</li> <li>Appendix 21A Some Simple Design Algorithms</li> <li>Appendix 21B Selling Books Online–A Case Study</li> </ul></li> </ul> <h3>Appendix B Standards Organizations</h3> <ul> <li>B.1 The Importance of Standards</li> <li>B.2 Standards and Regulation</li> <li>B.3 Standards-Setting Organizations</li> </ul> <h3>Appendix C Uniform Resource Locators (URLs) and Uniform Resource Identifiers (URIs)</h3> <ul> <li>C.1 Uniform Resource Locator</li> <li>C.2 Uniform Resource Identifier</li> </ul> </div>

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