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The Silo Effect

The Peril of Expertise and the Promise of Breaking Down Barriers

Paperback Engels 2016 9781451644746
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From award-winning columnist and journalist Gillian Tett comes a brilliant examination of how our tendency to create functional departments—silos—hinders our work… and how some people and organizations can break those silos down to unleash innovation.

One of the characteristics of industrial age enterprises is that they are organized around functional departments. This organizational structure results in both limited information and restricted thinking. The Silo Effect asks these basic questions: why do humans working in modern institutions collectively act in ways that sometimes seem stupid? Why do normally clever people fail to see risks and opportunities that later seem blindingly obvious? Why, as psychologist Daniel Kahneman put it, are we sometimes so “blind to our own blindness”?

Gillian Tett, journalist and senior editor for the Financial Times, answers these questions by plumbing her background as an anthropologist and her experience reporting on the financial crisis in 2008. In The Silo Effect, she shares eight different tales of the silo syndrome, spanning Bloomberg’s City Hall in New York, the Bank of England in London, Cleveland Clinic hospital in Ohio, UBS bank in Switzerland, Facebook in San Francisco, Sony in Tokyo, the BlueMountain hedge fund, and the Chicago police. Some of these narratives illustrate how foolishly people can behave when they are mastered by silos. Others, however, show how institutions and individuals can master their silos instead. These are stories of failure and success.

From ideas about how to organize office spaces and lead teams of people with disparate expertise, Tett lays bare the silo effect and explains how people organize themselves, interact with each other, and imagine the world can take hold of an organization and lead from institutional blindness to 20/20 vision.


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Over Gillian Tett

Gillian Tett oversees global coverage of the financial markets for the Financial Times, the world’s leading newspaper covering finance and business. In 2007 she was awarded the Wincott prize, the premier British award for financial journalism, and in 2008 was named British Business Journalist of the Year. Tett is the author of Saving the Sun: How Wall Street Mavericks Shook Up Japan’s Financial World and Made Billions and The Silo Effect: Ordered Chaos, the Peril of Expertise, and the Power of Breaking Down Barriers.

Andere boeken door Gillian Tett


Note from the Author
Introduction: Bloomberg’s Skunkworks

Part 1: Silos
1. The Nondancers: How Anthropology can illuminate Silos
2. Octopus Pots: How Silos crush innovation
3. When Gnomes go blind: How Silos conceal risks
4. Russian dolls: How Silos create tunnel vision

Part 2: Silo Busters
5. Gun-Toting Geeks: How individuals can Silo-bust their lives
6. (Re)writing social code: How to keep Silos fluid
7. Flipping the lens: How doctors tried not to behave like economists
8. Bucket-Busting: How breaking down Silos can produce profits
Conclusion: Connecting the dots


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        The Silo Effect